- Coordinate with various internal groups to oversee post-sale activities of one or multiple deals.
- Collect, record & track complete and accurate customer data in accordance with contracts
- Manage services and/or CPE ordering for one or various deals using internal ordering systems
- Responsible to ensure that cost management and cost recovery is performed to the desired level of accuracy and efficiency.
- Provides billing support related to various products/services.
- Validate, record, and trigger bill processing for invoice generations in accordance with contracts
- Coordinate resolution of ordering and billing disputes.
- Manage complex tracking and reporting using internal tracking tools