Mindwire Systems is seeking a Desktop Hardware SupportConsultant to work in a fast-paced environment for one of our valued Federal Government Clients. Client Location: 235 Queen Street. Ottawa, ON (ON-SITE).
Responsibilities but not limited to:
Prepare and install user laptop or tablet office use or for users with teleworking agreements or during “work at home conditions” in accordance with departmental standards;
Provide technical expertise, advice and troubleshooting assistance to IT Service Desk and Desktop Support resources regarding resolution of software and hardware issues associated with laptop/desktop computers, mobile devices/phones, and peripherals/printers
Install, maintain and troubleshoot computer components to resolve issues with network cables, RAM, video cards, etc.
Input data into the departmental incident and problem tracking systems on the evolution of assigned incidents;
Provide technical expertise/advice on network problem analysis including monitoring network management systems;
Provide technical expertise/advice on IT incidents or problems that have been escalated requiring in-depth analysis to propose solution.
Requirements and Qualifications:
Ability to express themselves in both official languages. (English-French)
Must have Security Clearance/ Secert Clearance
5+ years of experience.
How to Apply:
Online:
To apply for this and other suitable exciting opportunities with Mindwire Systems Ltd., you can apply online through the button on the top right.
E-mail:
Please email Rasha at rasha.abuhadra@mindwire.ca with an attached copy of your RESUME. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.